Case Study: Leaders Cosmetics USA achieves streamlined warehouse operations and real-time inventory visibility with Cin7

Leaders Cosmetics USA - Customer Case Study

Leaders Cosmetics, a Seoul-based maker of K‑Beauty sheet masks and skincare, expanded to Los Angeles in 2015 and quickly grew into wholesale and direct‑to‑consumer markets, fulfilling orders from three warehouse/packing facilities. Rapid growth exposed major inventory and fulfillment problems: multiple pack sizes and single units were tracked under one SKU with no bill of materials, leading to overselling, time‑consuming manual searches across warehouses, wasted space and unhappy retail partners.

Implementing Cin7 with BOM and multi‑unit tracking gave Leaders real‑time visibility into packs, individual items and packaging across channels, eliminating the need for extra warehouse space and the staff sprint to locate packs. The result was lower overhead, faster, more accurate order fulfillment, freed-up staff time for higher‑value work and improved confidence among buyers — all without the cost and complexity of a full ERP.

Leaders Cosmetics USA

Jason Guerin

Logistics Specialist