Case Study: Taller Shoes Australia achieves faster payments, better stock management and scalable store growth with Cin7

How Taller switched their Inventory and POS system to enable faster payment processing, better stock level management and greater store scalability

Taller is an Australian retailer specializing in designer elevator shoes for men, operating for over eight years with a growing team and multiple product lines. The business outgrew its original POS, Lightspeed, which proved slow, complicated and costly, creating bottlenecks in payments, refunds and inventory management and preventing the scalable, franchise-ready operation Taller wanted to become.

Taller selected Cin7 for its pricing and customer service and completed the migration in under a week with minimal downtime. Since switching, in‑store payments, refunds and exchanges process faster, stock levels are tracked across four locations, and the team has confidence the system can support further store openings and franchising — delivering improved efficiency and scalability.

Taller Shoes Australia

Jennen Ngiau-Keng

Founder