Case Study: Lofta achieves scalable, faster fulfillment and real-time inventory visibility with Cin7

ERP Failure Led Lofta to Cin7 and Eye-Opening Success

Lofta, a California-based sleep wellness company, helps customers diagnose and treat sleep apnea through at-home sleep tests, CPAP selection, and ongoing support. As demand surged and a prior ERP failed, Lofta needed a simpler, scalable system with better inventory control, customizable workflows, serialization for CPAP devices, and tighter integration across its e-commerce and accounting tools. Cin7 was brought in to replace the broken setup and support Lofta’s fast growth.

With Cin7, Lofta implemented a single, scalable system with native integrations to QuickBooks Online, Shopify, and ShipStation, plus custom pick-pack-ship and order review workflows. The result was more accurate inventory, reduced shrinkage, faster fulfillment, and fewer errors: non-prescription orders now ship in under one day and prescription orders in under two days. Lofta said Cin7 eliminated order delays and inventory adjustments, replacing them with responsive operations and “dead-on inventory.”

Lofta

Boyd Goodson

General Manager