Case Study: Decode Science achieves accurate inventory control and faster order fulfillment with Cin7

Cracking the inventory management code

Decode Science is a Melbourne-based distributor of medical research and clinical diagnostics equipment serving universities, research institutions and hospital labs across Australia and New Zealand. From the start the company needed accurate, reliable inventory tracking to ensure time-sensitive deliveries of complex products (like DNA sequencers and reagents), handle rising demand during the COVID-19 pandemic, and operate efficiently with a small, relationship-driven team.

They implemented Cin7 at launch, using its inventory, purchasing, sales order management and Xero integration. A dedicated onboarding specialist got the team functional in two to three weeks with minimal customization; the system reduced manual work, supported faster time-to-market and dependable order fulfilment, and became an essential, cost-effective tool for the business.

Decode Science

Josh Warburton

Director