Case Study: Big Music achieves smarter cloud inventory management with Cin7

Cin7 and SMB Consultants have been instrumental to Big Music’s success story

Big Music, a music retailer and lessons business, outgrew its older inventory and accounting setup as eCommerce and operational complexity grew, especially after COVID accelerated online sales. The company needed a cloud-based system that could handle everything from low-cost impulse purchases to high-value, quote-driven sales, while replacing its on-premises tools and supporting both retail and online fulfillment.

Cin7, implemented with help from SMB Consultants, became Big Music’s central source of truth and was integrated with Xero, Shopify, and Starshipit. The result was a fully cloud-based operation with over 99% uptime, better security, faster POS and inventory sync, easier rolling stocktakes, simpler purchase order conversion, and less manual work; it also eliminated the server room and enabled staff to work remotely with real-time access to data.

Big Music

Richard Berkman

Co-Founder