Case Study: KPBollystar streamlines fulfillment and inventory sync with Cin7 Core

With Orderhive, KPBollystar increased order fulfillment ratio by 60% and centralized their inventory with ease

KPBollystar, a UK-based online retailer of Indian spiritual accessories run by entrepreneur Elizabeth, faced significant operational challenges. The business sold on Amazon and eBay but managed inventory and orders manually, a process that was both time-consuming and prone to error. This led to a critical problem where nearly 50% of orders were going unfulfilled, causing substantial lost revenue. KPBollystar needed a solution to automatically sync inventory across its sales channels and streamline its fulfillment process with its third-party logistics provider.

The vendor, Cin7 Core (Orderhive), provided its inventory and order management system, which integrated seamlessly with Amazon and eBay. The platform automatically synced orders and stock levels across all channels. Cin7 Core also developed a custom feature to automatically bulk-export orders to the Royal Mail 3PL system, saving 21 hours of manual work per week. As a result, KPBollystar’s fulfillment ratio increased by 60%, and Elizabeth became a top-rated seller on both marketplaces.

KPBollystar

Elizabeth

Founder