Case Study: Quirksmith scales order fulfillment and inventory management with Cin7 Core

Quirksmith - Customer Case Study

Quirksmith, an Indian e-commerce company selling unique silver jewelry, faced significant operational challenges as their business grew. They struggled to scale due to inefficient and unsynchronized software for order processing, inventory, and shipping. Managing pre-orders was particularly tedious, and the lack of integration with their shipping carrier, Blue Dart, created fulfillment issues. This situation decreased their perfect order percentage and made it difficult to maintain optimal inventory levels.

To address this, Quirksmith implemented Cin7 Core's Orderhive, an all-in-one operations platform. The solution provided centralized inventory data, automated order assignment, and built specific automations for pre-order management. Crucially, Orderhive integrated with Blue Dart, solving the shipping problem. The implementation allowed Quirksmith to scale seamlessly, drastically simplify order fulfillment, improve customer service, and maintain optimum inventory levels, eliminating the fear of being unable to manage increased order volume.

Quirksmith

Pragya Batra

Co-founder