Case Study: OPHERTY & CIOCCI achieves real-time inventory visibility and seamless multichannel fulfillment with Cin7 Core

OPHERTY & CIOCCI - Customer Case Study

Opherty & Ciocci is a U.S.-based vintage luxury retailer founded by Marco Opherty that sells authenticated pre-owned designer items across online marketplaces and a brick-and-mortar store. As their SKU count and multichannel sales (Etsy, eBay, Shopify) grew, they faced major operational pain points: no centralized system for orders and inventory, poor warehouse visibility, inaccurate stock data, weak order processing and frequent risk of overselling after a costly custom software attempt failed.

Adopting Orderhive gave them a centralized order management and inventory system with seamless front-to-back integrations, real-time channel updates, bin-level warehouse tracking, automated low-stock alerts and pick lists. The result: faster, automated workflows with channel updates in under a minute, reduced overselling, maintained safety stock, clearer fulfillment visibility and analytics that improve demand forecasting and operational efficiency.

OPHERTY & CIOCCI

Marco Opherty

Co-Founder