Case Study: AQ Outdoors achieves streamlined multi-channel inventory management with Cin7 Core

Extreme sports company finds rapid growth with Cin7 Core

AQ Outdoors, a Canadian paddle sports and outdoor retail business with two physical stores and multiple Shopify sites, needed a better way to manage inventory across channels as rapid growth and COVID-driven demand exposed limitations in its legacy POS and spreadsheet-based processes. The company struggled with stock visibility, purchase orders, and returns/exchanges across locations, and turned to Cin7 Core to bring order to its multi-channel operations.

Cin7 Core, with implementation support from Waypoint, deployed Cin7 Core’s native POS and inventory management so real-time stock, sales, shipping, and accounting data could flow across stores, Shopify, QuickBooks Online, and ShipStation. The result was dramatically improved efficiency and accuracy: AQ Outdoors reported 99% of POS issues solved, zero errors in the first month after launch, faster order processing, fewer mistakes in shipping, and strong growth supported by real-time inventory control, including 100% online growth year over year and 25% overall revenue growth.

AQ Outdoors

Simon Coward

Owner