Case Study: Chichester Trees and Shrubs achieves flexible remote working with CIM Software IT Support

Chichester Trees and Shrubs - Customer Case Study

Chichester Trees and Shrubs, a wholesale plant nursery, was seeking a new IT support provider that was customer-focused and available during their early business hours. Their challenge included an outdated server that hindered efficiency and prevented remote work capabilities. They selected CIM Software for its responsive IT support service.

CIM Software implemented a hosted virtual desktop solution to replace the old infrastructure. This allowed the team to work from home ad-hoc and provided a scalable platform for their critical horticultural management software. The customer reported that CIM is easy to contact, provides timely updates on issues, and offers superior support compared to their previous provider.

Chichester Trees and Shrubs

Rachel

Transport Manager