Case Study: Large US Corporate reduces tax filing delays with Ciklum QA and testing

QA and testing of tax software before market release for Large Us Corporate

Large US Corporate, a provider of advisory, tax and consulting services, wanted to build an application to make filing Form 990 faster and easier. The project had spent two years with a third-party software company, but quality issues, missing testing documentation, and poorly implemented functionality left the client’s QA and management teams overloaded. Ciklum was brought in to test the application before market release.

Ciklum conducted a QA audit, reviewed requirements, analyzed test artifacts and infrastructure, and then rolled out a roadmap with new processes and test artifacts across the application. The team executed 4,000+ logical test cases and held a three-week workshop with Taxation Managers to improve test coverage. The work helped deliver a 78% increase in defect discovery rate, a 35% reduction in product team meeting duration, a 34% drop in management effort, and more than $500k in savings by avoiding a five-month release delay.