Case Study: JLR achieves operational efficiency and cost savings with Ciklum's AI and automation solutions

JLR cuts process rework by over 50% with Ciklum

The customer, JLR, a leading UK-based automotive manufacturer specializing in luxury vehicles, faced significant operational challenges. Macroeconomic pressures like Brexit, supply shortages, and the shift to electrification heavily impacted their supply chain and production. After implementing over 200 RPA automations, they partnered with Ciklum to become an Intelligent Automation leader and drive down costs by moving towards touch-less operations across all business functions.

Ciklum implemented a comprehensive suite of Intelligent Automation and AI tools to address these challenges. Their solutions included AI-powered manufacturing workflow automation, Conversational AI for operational efficiency, Celonis Process Mining for purchase-to-pay optimization, and Intelligent Document Processing for compliance. As a result, Ciklum helped JLR uncover over £10 million in maverick spending, reduce process rework by more than 50%, and identify over £2 million in automation-driven opportunities, all while achieving 80% cost savings on regulatory reporting and significantly improving efficiency.

JLR