Case Study: Inspira achieves faster, more accurate banking transactions with Ciklum’s API integration

Inspira reduces operational costs by 25% with Ciklum

Inspira, a US-based financial company specializing in health, wealth, and retirement services, faced challenges with complex business logic and unclear processes that slowed transaction processing and increased errors. They partnered with Ciklum to enhance operational efficiency and data integrity while ensuring smooth integration with banking partners.

Ciklum implemented a solution using Salesforce for internal processing and MuleSoft as an API-led integration hub. This streamlined automation between internal systems and external banking partners, incorporating features like queue messaging and enhanced security protocols. The results delivered by Ciklum included a 25% reduction in operational costs, a 40% increase in transaction processing speed, and a 30% improvement in data accuracy, which significantly boosted customer satisfaction.

Inspira