Case Study: a Sweden-based healthcare client achieves accessible remote dental consultations with CIGen

Sweden-based healthcare client launches cross-platform dental app in 2021 with CIGen

CIGen partnered with a Sweden-based healthcare client that sought to revolutionize dental care delivery by creating a mobile app for remote consultations. The client's challenge was to develop a cross-platform application for iOS and Android that could automate initial consultations with a chatbot and facilitate high-quality video calls. A further requirement was to integrate a secure and versatile payment system that accommodated various local and international payment methods.

CIGen developed the solution using Xamarin.Forms, which sped up development and reduced costs. The implemented app features a rule-based chatbot for initial consultations, high-quality video call integration via the Liveswitch API, and a versatile payment system using Mondido Payments. The result was a streamlined and accessible platform that allows users to easily schedule appointments, describe symptoms, and attend remote dental consultations with flexible payment options.