Case Study: Symbl.ai achieves consistent outreach traction and 5+ meetings per month with CIENCE, Inc.

Symbl.ai Gains Traction in Outreach Efforts with CIENCE

Symbl.ai, a U.S.-based provider of Conversational Intelligence as a Service, needed to reach engineering and IT decision-makers but struggled to get traction with previous outreach efforts. To build a reliable sales funnel and target niche accounts across unified communications, contact centers, telehealth, and more, Symbl.ai partnered with CIENCE, Inc. for specialized sales outsourcing and targeted outbound outreach.

CIENCE, Inc. implemented an orchestrated multi-channel campaign (email, phone, LinkedIn, landing pages, and pretargeting ads) focused on the right titles and accounts. The program averaged more than five appointments per month, achieved a 25%+ email open rate, a 10% LinkedIn reply rate, and a 1:1 positive:negative response ratio; Symbl.ai has since doubled its sales team and strengthened its position for future funding.

Symbl.ai

Vikram Modgil

Head of Growth