Case Study: Wachusett Precision Tool achieves diversified customer base and new business growth with CIENCE, Inc.

How CIENCE’s Accurate, Systematic Approach Spelled Success For Wachusett Precision Tool

Wachusett Precision Tool (WPT) is a full-service provider for medical products, devices, and packaging that had rapidly grown but exhausted its contact base and needed to diversify customers in the medical manufacturing space. WPT engaged CIENCE, Inc. to coordinate outbound lead generation — including research, targeted prospect lists and a 3-month email and cold-calling campaign to find new medical manufacturing clients for its plastic injection molds.

CIENCE, Inc. delivered researched ICP lists, ran cold-email and cold-calling outreach, booked appointments, and supported lead follow-up and newsletters, holding weekly meetings to keep the program on track. The campaign produced accurate, actionable leads and early pipeline wins (WPT was actively quoting new programs), meeting the client’s goal of acquiring new consistent customers, and earning CIENCE top satisfaction scores (Overall ★★★★★, Scheduling ★★★★★, Cost ★★★★☆, Quality ★★★★★, NPS ★★★★★).

Wachusett Precision Tool

Michael Carignan

President