CIENCE, Inc.
224 Case Studies
A CIENCE, Inc. Case Study
DigitalChalk, an e-learning platform provider, faced the challenge of developing a precise target audience and a strong outbound prospecting strategy to grow its sales pipeline beyond its reliance on inbound and word-of-mouth marketing. To address this, they engaged the vendor CIENCE for its outbound SDR services.
CIENCE implemented a solution that began with in-depth market research to define DigitalChalk's ideal customer profile (ICP). A dedicated team of five experts then ran a multi-channel campaign across email, phone, LinkedIn, and a custom landing page. This personalized, research-backed approach resulted in 97 sales appointments booked in just four months. The campaign also achieved a 45% email open rate and a 16% response rate, both of which were roughly double the industry averages.