Cider
19 Case Studies
A Cider Case Study
Minerva, a provider of television experience software for service providers, faced a challenge in automating the creation of Release Notes documents for its product releases. They engaged the vendor Cider to develop custom add-ons for Jira and Confluence to streamline this process and reduce the time and resources required.
Cider implemented a two-part solution with a Jira add-on that automated data gathering with a dynamic, step-by-step form to prevent errors, and a Confluence add-on that pulled this data to auto-generate and update release notes pages. The result was a seamless, automated workflow that simplified the release process. As an ongoing partner, Cider also provides support for Minerva's Jira service desk environment.