Case Study: LORCH Schweißtechnik GmbH simplifies digital access with cidaas

Swabian mechanical engineer takes a pioneering role In the industry and integrates cidaas into its online portals

LORCH Schweißtechnik GmbH, a leading manufacturer of industrial arc welding systems, faced the challenge of managing separate logins for each of its various online portals, which created a disjointed experience for both customers and employees. The company sought to enhance user comfort and establish uniform registration and login processes across all applications, leading them to implement the cidaas identity and access management system.

The solution implemented by cidaas provided a Single Sign-On feature, a unified access and rights management system, and custom user interfaces that matched LORCH's corporate identity. This integration streamlined access to systems like LISA, the eAcademy, and the warranty portal via API interfaces. The results included a significantly improved user journey, increased operational efficiency, and heightened security. Both customers and employees now benefit from a single, secure identity across all platforms.

LORCH Schweißtechnik GmbH

Dirk Semmler

Head of IT