Case Study: Conrad achieves secure single sign-on across its eCommerce platform with cidaas

Conrad contemplates the digital shopping experience further and Centralizes its identity management with cidaas

The customer, Conrad Electronic, a leading omnichannel electronics retailer, sought to unify its digital shopping experience across its new e-commerce platform, which consisted of over 60 individual applications. Their challenge was to manage customer identities centrally while ensuring both a seamless user experience and high security for customer data. They implemented the cidaas customer identity and access management system to address these requirements.

cidaas provided a central identity platform that enabled a single sign-on experience for customers across Conrad's entire digital platform. The solution integrated social login options and protected accounts with advanced security algorithms. As a result, cidaas delivered a secure and streamlined shopping journey, allowing customers to access all services with one login and safeguarding their data from unauthorized access.

Conrad

Tobias Baumgart

Director, eCommerce Platform