Case Study: Large Medical and Pharmaceutical Company achieves 34% productivity gain and 52% positivity boost with Churchill Leadership Group

Large Medical and Pharmaceutical Company - Customer Case Study

Large Medical and Pharmaceutical Company engaged Churchill Leadership Group to help a newly combined, virtual 10-person team navigate a difficult reorganization. The team faced fear of the unknown, miscommunication across locations, clinging to past grievances, unclear direction, and declining trust and respect that threatened their ability to demonstrate value. Churchill Leadership Group deployed its Team Diagnostic™ and team coaching methodology to assess and address these issues.

Churchill Leadership Group ran a seven-month program with pre/post Team Diagnostic™ measures and four monthly coaching sessions, guiding the team to build competencies, increase alignment, and repair relationships. The intervention produced strong, measurable gains: +34% Productivity and +52% Positivity, with notable factor improvements (Trust +73%, Alignment +62%, Respect & Optimism +59%, Constructive Interaction +55%, Accountability +34%, Proactive +49%), and the team reported higher trust, communication, and excitement about future work.