Case Study: Silicon Valley fintech giant achieves a ready-now leadership pipeline with Churchill Leadership Group

Fintech Company - Customer Case Study

Fintech Company, a Silicon Valley leader in digital and mobile payments with over 18,000 employees across 29 countries, faced the challenge of closing leadership gaps in a complex, highly regulated environment and ensuring employees felt empowered to share and implement ideas. To accelerate high-potential talent, Fintech Company partnered with Churchill Leadership Group to deliver its Emerging Leader Development Program, including Churchill Executive Coaching, strengths-based assessments (CliftonStrengths®), 360 feedback, and blended learning journeys.

Churchill Leadership Group implemented a tailored, two-phase solution—designing change management and pilot testing, then launching a 10-week learning journey embedded in a two-year action-learning experience with regular 1:1 Churchill Executive Coaching, workshops, webinars and assessments. The work produced a stronger pipeline of “ready-now” leaders and alumni advancing into senior roles; Churchill cites industry research showing coaching can yield up to an 80% improvement in self-confidence and a 70% increase in work performance, outcomes that supported Fintech Company’s improved leadership bench, engagement and retention.