Case Study: Energy Services Company achieves 15% Productivity and 23% Positivity with Churchill Leadership Group

Energy Services Company - Customer Case Study

Energy Services Company, a Canada-based energy firm, engaged Churchill Leadership Group to address a senior management challenge: a strong “silo” mentality among a four-person leadership team that hindered communication, trust, active listening and cross-functional collaboration as the company prepared for further growth. Churchill Leadership Group implemented its Team Diagnostic™ and team leadership coaching to help the team move from independent functional leadership to an empowered, interdependent leadership team.

Over a seven-month program Churchill Leadership Group used pre- and post-program Team Diagnostic™ measures and targeted coaching sessions; the team subsequently reported tangible gains — +15% Productivity and +23% Positivity — with notable sub-improvements (Goals & Strategies +18%, Resources +17%, Team Leadership +16%; Respect +41%, Constructive Interaction +30%, Communication +26%). The program produced clearer alignment, better prioritization, cross-organizational project collaboration, an interdepartmental reorganization and increased strategic contribution, coinciding with record revenue and profit for the fiscal year.