Case Study: Nebulon achieves high availability with Chronosphere

Nebulon Gains High Availability With Chronosphere

Nebulon, a provider of server-storage infrastructure, needed a reliable observability solution for Nebulon ON, its centralized SaaS control plane. As the customer-facing system that provides device status, telemetry, and authentication, it was critical to maintain high availability and support rapid troubleshooting. Nebulon evaluated DIY options like InfluxDB and Victoria Metrics, but those approaches would have required significant internal resources and posed stability risks.

By partnering with Chronosphere, Nebulon gained a dependable observability platform for both device metrics and SaaS console operations. Chronosphere provided customer-facing dashboards, alerts for abnormal behavior, and the ability to combine metrics with logs for faster remediation. The result was improved uptime and a more reliable service experience, with Nebulon citing Chronosphere’s quick, dependable service as helping increase the core metric of whether the system is working properly.

Nebulon

Michael Heyeck

VP of Engineering and Cloud Lead