Case Study: Stinson Morrison Hecker achieves paperless, automated accounts payable and major staff reductions with Chrome River INVOICE

Stinson Morrison Hecker - Customer Case Study

Stinson Morrison Hecker, a multi-office law firm with 300+ employees, faced a manual, paper-based accounts payable process that relied on clerks for data entry, hand-carried approvals, and onsite storage. The time-consuming, error-prone workflow made it difficult to enforce firm policies, produce vendor spend reporting, and deliver fast, consistent approvals.

The firm implemented Chrome River INVOICE (integrated with Chrome River EXPENSE and Thomson Reuters Elite) through a two-phase, eight-week rollout with targeted training and responsive support. The automated, rules-based system enabled invoice tracking from entry through payment, eliminated about 46,000 sheets of paper and 18 storage boxes annually, cut data-entry time within two weeks, and reduced AP staffing from seven plus one supervisor to one employee—delivering faster approvals, greater accuracy, and clear cost savings.

Stinson Morrison Hecker