Case Study: Standards Council of Canada achieves 50% faster expense reimbursements and automated, government-ready expense management with Chrome River EXPENSE

Standards Council of Canada - Customer Case Study

The Standards Council of Canada (SCC), a government agency responsible for national standards, needed a modern, customizable expense management solution to support its digital transformation. SCC required cloud/mobile access, easy receipt capture with OCR and card import, integrated workflows and reporting, analytics, and accounting-system integration—requirements that led them to choose Chrome River EXPENSE for its functionality, adaptability and cost-effectiveness.

Chrome River collaborated with SCC to configure custom rules, controls and integrations, automating daily data feeds and quarterly per diem updates while enabling mobile receipt capture and approvals. The result was dramatically reduced manual data entry, stronger reporting and audit support, and faster reimbursements—cutting average processing time from about two weeks to under one week (50% faster)—and the ability to support remote employees expensing home‑office supplies during the pandemic.

Standards Council of Canada

Dan Goldie

Finance Manager