Case Study: Schiff Hardin achieves ROI in under 3 months with Chrome River

Schiff Hardin LLP sees ROI in less than 3 months

Schiff Hardin LLP, a mid‑sized professional services firm, faced manual, paper‑based expense processes that made it hard to enforce policy, gain visibility into T&E spend and extend ERP capabilities — and had previously been using Concur. The firm needed to automate expense management, improve compliance and reporting, and streamline reimbursements.

By implementing Chrome River by Emburse for employee reimbursements and spend analytics, Schiff Hardin leveraged configurable approval workflows, a business rules engine, OCR, credit‑card reconciliation and ERP integrations to automate processes and prevent fraud. The firm saw ROI in under three months, estimates saving 20–40 finance hours per month, sped up reimbursements, reduced manual errors, enabled cloud‑based remote work, and reported higher productivity and employee satisfaction.

Schiff Hardin

Melody Ragan

Controller / Financial Manager