Case Study: Hall & Wilcox achieves automated expense and invoice processing and saves 20+ hours per month with Chrome River

How EXPENSE and INVOICE saved the finance team 20 hours per month, and easily scaled with the firm's rapid growth

Hall & Wilcox, a 750‑person Australian law firm, faced manual, fragmented expense and invoice processes that couldn’t integrate with its financial system (Aderant). The firm’s prior tools required manual duplicate checks and validation of billable charges against credit card feeds, and its invoice tool lacked automation like OCR—creating inefficiencies that diverted the AP team from higher‑value work.

Hall & Wilcox chose Chrome River for its legal‑industry fit, scalability and collaborative support. Integration with Aderant, daily credit‑card feeds, mobile features (Snap & Send, OCR) and rules‑based workflows automated expense and invoice processing, enabled email approvals and pre‑approval/PO controls, eliminated duplicate data checks and saved the finance team more than 20 hours per month—improving compliance, morale and capacity to handle growth without adding headcount.

Hall & Wilcox

Melissa Grant

Financial Controller