Case Study: Slalom achieves streamlined expense management and major time savings with Emburse Chrome River

How Emburse Chrome River and Emburse managed services helped transform expense management at Slalom and save the AP team 20 hours per week

Slalom, a global consulting firm with 8,500+ employees across 39 markets, was burdened by an outdated expense system. Submitting and approving expenses was time‑consuming, reporting visibility was poor, and employee satisfaction scores for expense reporting were consistently low—even while the firm processed more than 10,000 expense reports each month.

By implementing Emburse Chrome River along with managed services (Emburse Solution Administrator and Emburse Insight Advisor), Slalom automated expense processing, added user‑friendly mobile receipt capture and one‑tap approvals, and improved analytics. The change eliminated about 20 hours of manual AP work per week, boosted receipt collection to roughly 85% on first submission, deferred headcount increases, and freed finance teams to focus on strategic growth.

Slalom

Rob Potter

VP Finance