Case Study: Haynes and Boone, LLP achieves faster reimbursements and streamlined AP with Chrome River

Haynes and Boone, LLP - Customer Case Study

Three leading law firms—Haynes and Boone, Polsinelli Shughart, and Stinson Morrison Hecker—faced labor-intensive, paper-based and error-prone expense and accounts payable workflows. Common challenges included duplicative data entry, slow approval and reimbursement cycles, lack of formal pre‑approval and audit trails, difficulty scaling with rapid growth, and the need to integrate with core financial systems like Elite.

They implemented Chrome River EXPENSE and INVOICE to standardize business rules, automate routing and approvals, provide mobile access and invoice imaging, and integrate with existing ERPs. The results were faster approvals and reimbursements, stronger policy enforcement and auditability, elimination of double‑entry and paper storage, and major efficiency gains—Stinson reduced AP staff from seven plus a supervisor to one, Polsinelli doubled attorney headcount without increasing AP, and Haynes recovered costs more quickly with fewer write‑offs.

Haynes and Boone, LLP