Case Study: Haynes and Boone, LLP achieves automated, policy-enforced expense and invoice processing with Chrome River

Haynes and Boone, LLP - Customer Case Study

Haynes and Boone, LLP, a 550‑person international law firm, was burdened by a manual, two‑step expense and invoice process: employees entered data into spreadsheets, routed them via interoffice mail for approval, and AP re‑keyed information into the firm’s Elite financial system. The firm sought an automated solution to eliminate duplicate entry, enforce expense policies, enable travel pre‑approval and audit trails, speed approvals and reimbursements, and integrate with existing systems.

Haynes and Boone implemented Chrome River EXPENSE and INVOICE, rolling out to accounting first and then firm‑wide and integrating with Elite, Interaction CRM, Global Exchange and American Express. The solution automated policy checks, rules‑based routing and mobile approvals, created a paperless workflow, shortened approval and payment times, improved accountability and cost recovery, reduced write‑offs, and allowed accounting staff to self‑configure GL mappings, vendors and approval roles.

Haynes and Boone, LLP