Case Study: Gladstone Institutes achieves 10–20 hours/month time savings and faster reimbursements with Chrome River

Chrome River Saves the Gladstone Institutes Team 10+ Hours/Month

Gladstone Institutes, a research-focused nonprofit in the education and healthcare sector, faced a slow, paper-based expense process that was time-consuming and error-prone. After evaluating Concur and Expensify, they selected Chrome River by Emburse to automate expense management and extend ERP capabilities.

Implementing Chrome River—leveraging configurable approval workflows, a built-in business rules engine, and reliable integrations—enabled remote expense submission, faster reimbursements, easier corporate card reconciliation, and better policy compliance. The finance team saved an estimated 10–20 hours per month, saw ROI in under three months, and reported reduced manual errors and higher employee satisfaction.

Gladstone Institutes

James Delaney

Enterprise Systems Manager