Case Study: Centennial College achieves automated expense management and 50% faster reimbursements with Chrome River

Centennial College - Customer Case Study

Centennial College, a growing multi‑campus institution with many traveling staff and corporate card users, faced slow, paper‑based travel requests and a home‑grown expense system that required manual entry and approvals. The lack of automatic routing and policy checks meant expense reports often took 4–8 weeks to process, created double data‑entry for travelers and AP, and left the accounts team overburdened.

The college deployed Chrome River Expense—leveraging mobile receipt upload (SNAP), email approvals, automated data extraction, and integrations with Ellucian Banner and corporate cards—to automate routing, policy validation, and transaction matching. Processing times fell to about two weeks, manual data entry was eliminated, ACH payments are generated with a few clicks, and both travelers and approvers report faster, easier reimbursements while AP focuses on higher‑value work.

Centennial College

Isaac Salameh

Finance Systems & Project Management Consultant