Case Study: First Busey cuts expense turnaround from two weeks to two days with Chrome River

Busey - Customer Case Study

First Busey Corporation, a financial services holding company with 1,400+ employees, needed to replace a paper-heavy, error-prone expense process — spreadsheets, lost receipts, staplers and duplicate payments — with a mobile, easy-to-use system that provided spend visibility and could scale through anticipated mergers.

Chrome River was chosen for its flexibility, configurability and integrations with Prologue and the company’s Visa program. The solution automated business-rule enforcement and approval routing, enabled receipt capture via Snap & Send, and delivered analytics and responsive support—eliminating AP/department friction and reducing expense turnaround from two weeks to two days.

Busey

Sally Bauer

AVP/Accounting Operations Manager