Case Study: Austin Powder achieves up to 75% faster reimbursements and streamlined mobile expense reporting with Chrome River

Austin Powder - Customer Case Study

Austin Powder, a nearly 200-year-old explosives and chemicals company supporting mining, construction and infrastructure work worldwide, struggled with a manual expense process based on printed spreadsheets and paper receipts. Remote work sites and limited connectivity meant employees delayed submissions for months, processing took up to a month, and the paper-based system was slow, error-prone and difficult to enforce for compliance.

By implementing Chrome River’s mobile-first expense solution, Austin Powder automated approvals, captured receipts on-the-go, and integrated expense data with credit card, ERP and HR systems. The result: validation and data entry dropped from hours to minutes, reimbursements now typically process within a week (up to 75% faster), compliance and spend visibility improved, and employees regained time to focus on the company’s core mission.

Austin Powder

Shelton Palmer

Expense and Card Administrator