Case Study: Royal Liverpool & Broadgreen University Hospitals NHS Trust achieves streamlined reporting, time savings and improved patient care with ChristianSteven Software's CRD

How NHS Trusts use CRD to improve care, save time & money

Royal Liverpool & Broadgreen University Hospitals NHS Trust needed a reliable way to deliver a wide range of clinical, pharmacy and operational reports to large groups of staff on time and in the right format. To meet growing, event-driven and time-based reporting demands the Trust deployed CRD from ChristianSteven Software to automate scheduling, exporting and distribution of Crystal Reports (and to pull data from their robot database and MS Access trackers).

ChristianSteven Software’s CRD solution has been in use at the Trust since 2003 and now runs 106 live CRD schedules for daily, weekly and monthly reporting across EPMA, robot stock snapshots, KPIs (TTO turnaround, invoice turnaround), patient throughput and more. The automated EPMA reports now present “target” patients to research nurses (removing manual hunting), distribute critical reports to large teams and have transformed daily workflows — measurable outcomes include 106 active automated schedules and substantially faster, more consistent report delivery.

Royal Liverpool & Broadgreen University Hospitals NHS Trust

Derek Swanson

Deputy Director of Pharmacy