Case Study: Cessna Aircraft Company achieves $1.4M+ in maintenance savings and 1,000+ work hours saved with ChristianSteven Software's CRD

CRD Takes Off $1.4m Costs at Cessna

Cessna Aircraft Company faced a manual, time‑intensive maintenance and reporting process in its maintenance engineering department—scheduling was time‑based, reports and work orders were compiled by hand, and decision‑making lacked timely data. To modernize operations, Cessna adopted Crystal Reports together with ChristianSteven Software’s Enterprise Reporting and Distribution solution (CRD) to automate reporting and trigger maintenance based on usage.

ChristianSteven Software’s CRD automated report distribution and work‑order generation, delivering more than 1,000 reports per week and eliminating manual report tasks, saving roughly 1,000 work hours a year. CRD enabled a shift to predictive maintenance that cut one filter change per year across four paint bays—saving $200,000 annually (more than $1.4M over seven years)—reduced reactive maintenance, improved internal customer communications, and delivered a full ROI in under three months.

Cessna Aircraft Company

Randy Thon

Head of Maintenance Engineering