Case Study: EMPR Australia achieves 60% reduction in accounts receivable and a $300,000 cash-flow boost with ChristianSteven Software CRD

CRD is the Key Part in Unlocking Cash Flow at EMPR

EMPR Australia, the leading replacement parts reseller for HP, Toshiba and ASUS across Australia and New Zealand, was running 350 orders a day but still handled invoicing and monthly statements manually. Using SAP with Crystal Reports but lacking automated distribution, EMPR needed a way to ensure customers and partners consistently received credit and billing information — so they selected the Enterprise Reporting and Business Automation solution for Crystal Reports (CRD) from ChristianSteven Software.

ChristianSteven Software implemented CRD to automate report distribution, running on a Microsoft server to automatically deliver tens of thousands of invoices, statements and reports in customers’ preferred formats and frequencies, maintain a full audit trail and write back to SAP, and email finance alerts every 2–3 hours for credit breaches. The solution transformed collections: EMPR reduced accounts receivable by up to 60% and unlocked $300,000 in cash flow in under five months, while also improving efficiency and ROI.

EMPR Australia

Ben Holmes

IT Director