Case Study: Boston Symphony Orchestra streamlines choral roster management with Chorus Connection

Managing a Puzzle of Concert Rosters for a Symphonic Chorus

The Boston Symphony Orchestra faced challenges in managing communications and rosters for its multiple choruses, including the Boston Symphony Children's Choir. Using only spreadsheets was inefficient and made it difficult to ensure singers received necessary information. They turned to the vendor Chorus Connection for a more robust solution to manage their large choral community.

By implementing Chorus Connection, the orchestra gained an organized structure for sharing concert materials and the ability to create targeted roster email lists, ensuring the right people were contacted at the right time. The solution also helped heighten the sense of community within the organization. A senior manager highly recommended Chorus Connection for making the team's work easier and streamlining their operations.

Boston Symphony Orchestra

Jen Dilzell

Senior Manager of Choruses