Case Study: MongoDB achieves faster onboarding (2–4 month ramp) and stronger technical selling with Chorus by ZoomInfo

Equipping Reps with Technical Insights That Can Seal Deals with Help from Chorus

MongoDB, a fast-growing database software company serving highly technical customers, faced a challenge scaling its sales organization: hiring and rapidly ramping reps who could handle complex, developer-level discovery while sales leaders didn’t have time to listen to every call or provide targeted coaching. Ensuring new hires gained the technical knowledge and practical experience needed to qualify pain and drive multi-call sales cycles was slowing productivity and onboarding.

By adopting Chorus.ai for call recording, searchable insights, and coaching scorecards, MongoDB enabled reps to self-coach, share best practices, and let leaders review call snippets on the go. Adoption was organic across the team and delivered measurable results: ramp time dropped from 7–9 months to 2–4 months, technical knowledge and collaboration increased, accountability improved, and deals moved forward more quickly.

MongoDB

Javier Molina

Vice President of Corporate Sales, North America