Case Study: Zuma achieves VIP dining and reservation efficiency with Chop Dawg's custom mobile app

Zuma boosts VIP reservation efficiency by 95% with ChopDawg

Zuma, a renowned global restaurant group specializing in high-end Japanese cuisine, faced the challenge of providing an exclusive and streamlined booking experience for its VIP clientele. Their existing systems were not equipped to handle the immediate, personalized requests from high-net-worth patrons and their assistants, creating friction and inefficiency. To address this, Zuma partnered with app development vendor ChopDawg to create a bespoke mobile application.

ChopDawg designed and built a members-only VIP app named Unome for both iOS and Android. The solution provided priority booking, personalized diner profiles, and global access to exclusive menus, all integrated with Zuma's backend systems. The vendor's work resulted in a 95% increase in reservation efficiency and ensured 100% data security compliance. The app now serves over 30 Zuma locations worldwide, enhancing the luxury experience for its most distinguished customers.

Zuma