Case Study: North West Meat Company saves hours on order processing with Choco's AI-powered OrderAgent

North West Meat Company cuts order processing time from 3 hours to under 1 hour with Choco

North West Meat Company, a family-run Chicago meat distributor, faced a significant challenge with its manual order entry process. Orders arriving via phone, voicemail, and email took up to three hours each night to process and were prone to errors. To solve this, the company turned to Choco and implemented its AI-powered OrderAgent service.

Choco's OrderAgent used AI to automatically interpret orders from various channels and convert them into structured sales orders. This solution reduced North West Meat's order processing time from three hours to under one hour daily. The implementation resulted in an estimated $22,000 in annual labor savings, a lower error rate, and allowed the team to focus on customer relationships.

North West Meat Company