Choco
8 Case Studies
A Choco Case Study
Inter-Drinks, a Belgian beverage distributor, was facing a significant operational challenge. The company's small team, led by CEO Hanne Knapen, was overwhelmed by processing a high volume of orders from unclear and often illegible forms, which took up to 20 minutes per order and hindered growth. To solve this inefficient order management process, they turned to the vendor Choco and implemented the Choco Premium service.
The solution from Choco provided an intuitive platform that delivered clearer purchase orders and streamlined communication. This resulted in massive time savings of 38 hours per week for the Inter-Drinks team, allowing them to handle their expanding customer base without adding staff. The measurable impact includes 229 active users on the platform, with 149 new customers adopting the app in a single year, significantly accelerating the company's activity.
Hanne Knapen
Chief Executive Officer