Case Study: Small Business Health Care Company achieves streamlined workflows, faster charting, and increased profitability with ChiroTouch

Small Business Health Care Company - Customer Case Study

A small chiropractic practice (name withheld) was falling behind on charting and relying on a mix of software and paper-based methods, which created inefficiencies in billing, scheduling and case management and made it difficult to meet HIPAA and MACRA/MIPS requirements while balancing business and personal time.

The practice adopted ChiroTouch’s all‑in‑one EHR and practice management suite, with CTSecure backup, CTinTouch patient communication and a maintenance/support agreement. They report staff are regularly caught up on SOAP notes, improved billing, scheduling, patient flow and claims, stronger compliance and increased profitability, very positive support ratings, and time savings from ChiroTouch’s 15‑second SOAP notes (0–10 hours/month).