Case Study: Small Business Health Care Company saves 10–20 hours/month and achieves exceptional scheduling with ChiroTouch

Small Business Health Care Company - Customer Case Study

A small chiropractic practice that had been using Eclipse switched to ChiroTouch to migrate to electronic health records and to streamline in‑office workflows—billing, scheduling and case management—while improving its billing and coding posture. The practice chose ChiroTouch after a referral and prioritized ease of use, unlimited phone/chat support, personal 1‑on‑1 training, robust pre‑set macros and reports, and a clear, manageable implementation.

By adopting ChiroTouch (including CTProClear, CTVerify and CTSecure) the practice saw exceptional gains in scheduling and patient flow, good improvements in billing and claims, and some improvement in charting. Staff communication and compliance improved, iPad mobility and third‑party interactions became easier, support was rated exceptional, and 15‑second SOAP notes now save the practice 10–20 hours per month.