Case Study: InSight Health & Wellness achieves exceptional billing & scheduling improvements and increased profitability with ChiroTouch

InSight Health & Wellness - Customer Case Study

InSight Health & Wellness, a small chiropractic practice, switched from MediSoft to ChiroTouch to support growth, migrate to electronic health records, meet HIPAA and MACRA/MIPS requirements, improve billing and coding, and better attract and retain patients.

They implemented ChiroTouch’s on‑premise system with a maintenance/support agreement, CTProClear clearinghouse and CTSecure backups, valuing unlimited phone/chat support, ease of use, pre‑set macros/reports and a clear implementation. As a result staff stay caught up on charting, practice profitability improved and the office experiences less hassle than paper; billing, scheduling and claims showed exceptional improvement while patient flow and charting showed good gains, and support was rated exceptionally.

InSight Health & Wellness

Rick Dunlap

Director of Chiropractic