Case Study: Duncan Chiropractic Health Center achieves exceptional billing, claims, and charting improvements with ChiroTouch

Duncan Chiropractic Health Center - Customer Case Study

Duncan Chiropractic Health Center, a small chiropractic practice, chose ChiroTouch to migrate from Clinic Pro to an electronic health record and improve in-office workflows like billing, scheduling and case management while meeting HIPAA and MACRA/MIPS compliance requirements.

They implemented ChiroTouch’s on‑premise EHR and practice management with maintenance/support, CTPayments, CTintake Premium 2.0 and CTinTouch, drawn by its rich feature set, presets and clear implementation. The practice reported exceptional improvements in billing, claims and charting, better staff communication and compliance, staff consistently caught up on SOAP notes, and “very good” ratings for technical and phone/chat support.

Duncan Chiropractic Health Center

Kate Duncan

Director of Chiropractic