Case Study: Macco Promotions cuts processing time and eliminates manual errors with Chipply

Macco Promotions cuts order processing time by 75% with Chipply

Macco Promotions, a promotional products distributor, faced significant inefficiencies in its order processing workflow. Before partnering with Chipply, its team spent hours on redundant data entry across multiple platforms, a process that required several staff members and pulled them away from core sales and customer service tasks.

Chipply implemented its digital ordering and work order system to automate Macco's backend processes. The solution allowed orders to be submitted and purchase orders to be created with a single click, which drastically reduced manual errors. As a result, Macco cut its order processing time from several hours to just 30 minutes, reduced the staff required for the task from four people to one, and freed its team to focus on sales and customer growth.

Macco Promotions