Case Study: Emotive achieves 80% inbound conversion rate with Chili Piper

How Emotive Used Chili Piper to Achieve an 80% Inbound Conversion Rate

Emotive, a marketing and ecommerce engagement company, needed a better way to handle inbound demo requests. Before using Chili Piper, the team was losing many leads after form fills, couldn’t disqualify bad leads from scheduling, and their AEs’ calendars were getting clogged with unqualified meetings while strong prospects had to be chased manually.

Chili Piper helped Emotive let prospects book demos directly from its website, while automatically qualifying and routing leads to the right AE or SDR. Emotive also embedded Chili Piper in Facebook and Instagram ads and its website chatbot, and the results were strong: an 80% inbound-to-demo conversion rate, lower customer acquisition costs, and more time for the sales team to sell instead of chasing leads.

Emotive

Ben Perez

Emotive