Case Study: Motor Insurers' Bureau of Latvia improves accident reporting with Chili Labs

Motor Insurers' Bureau of Latvia launches cross-platform accident app with Chili Labs, reaching 20,000+ users

The Motor Insurers' Bureau of Latvia faced an outdated mobile app that was difficult to use, particularly for filing accident statements, which saw only a 2% adoption rate among its users. They engaged Chili Labs to completely redevelop the application using modern technologies like Flutter and Firebase to create a more user-friendly experience for a diverse driving population.

Chili Labs redesigned the app with a fresh interface, streamlined the accident reporting UX, and built it as a single cross-platform application. The solution included features like photo/video uploads, accident reconstruction on a map, and a structured form for two drivers to complete simultaneously. As a result, the new app is now used by over 20,000 people, making it visually appealing to younger users and providing a scalable tool for essential driver services.

Motor Insurers' Bureau of Latvia